A Flask-based IT ticket tracking system with MySQL backend.

4 Open Issues Need Help Last updated: Jun 20, 2025

Open Issues Need Help

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AI Summary: Implement input validation and sanitization for sensitive data (user names, device IDs, issue descriptions) before storing them in the MySQL database to prevent data loss and ensure data integrity. This involves adding checks to ensure data conforms to expected formats and types, and using appropriate sanitization techniques to prevent SQL injection vulnerabilities.

Complexity: 4/5
documentation enhancement help wanted

A Flask-based IT ticket tracking system with MySQL backend.

Python

AI Summary: Design and implement a clarification message on the user profile page indicating which fields are editable and which require admin assistance for modification. Include a mechanism for users to request changes to non-editable fields (e.g., a button or email form), and ensure this request is visible to administrators within the application.

Complexity: 3/5
enhancement help wanted design

A Flask-based IT ticket tracking system with MySQL backend.

Python

AI Summary: The task involves modifying the existing Flask-based IT ticket tracking system's MySQL database to accommodate two new services: Asset Inventory Management System (AIMS) and Employee Identity Portal (EIP). This likely includes adding new tables or modifying existing ones to manage user access and data specific to these services. The changes need to be integrated seamlessly with the existing ticket tracking functionality.

Complexity: 4/5
enhancement help wanted

A Flask-based IT ticket tracking system with MySQL backend.

Python

AI Summary: Implement user authentication and authorization for the Flask-based IT ticket tracking system to protect sensitive routes like adding, editing tickets, and viewing troubleshooting details. This involves integrating a login system (e.g., Flask-Login), using decorators to restrict access to specific routes, handling redirects for unauthorized users, and ensuring secure session management and logout functionality.

Complexity: 4/5
enhancement help wanted

A Flask-based IT ticket tracking system with MySQL backend.

Python