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View All on GitHubSupport from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
AI Summary: The user is experiencing significant usability issues with the Sheet plugin on Android, specifically being unable to extend formulas by grabbing cell handles, select multiple cells, or use the cell range input box. This prevents them from propagating formulas and makes the sheet mostly unusable on their device.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
AI Summary: A user is unable to access their self-hosted Standard Notes application, despite following the official Docker setup guide. The `syncing-server` component repeatedly crashes with an "exit status 1" error, leading to a continuous restart loop. This issue occurs on an Ubuntu 24.04 LTS VM.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
AI Summary: Determine if all features available in Standard Notes' paid Productivity and Professional plans are also enabled when self-hosting the application.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
AI Summary: The user has forgotten their password and needs assistance resetting it. The task involves guiding the user through the password reset process, potentially involving checking the Standard Notes documentation or contacting support at help@standardnotes.com if the self-service option is unavailable.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
AI Summary: The task is to investigate a user's double charge of $180 for a Standard Notes purchase. This involves reviewing their account (artemiibnd@proton.me) and transaction history from 18:26 UTC on the previous day to determine the cause of the double charge and process a refund if appropriate. Communication with the user may be necessary.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
AI Summary: Troubleshoot a Standard Notes self-hosted server setup where authentication repeatedly fails on web, Mac, and Windows clients, but works on iOS. The issue involves a persistent login prompt despite correct credentials being entered. Debugging will likely involve examining server logs, Nginx configuration, and potentially client-side settings.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.
AI Summary: Troubleshoot a user's inability to create a new Standard Notes account after deleting an existing one, due to an error message indicating the email is already registered. This involves investigating potential database inconsistencies or delays in account deletion propagation.
Support from other community members. For 1-on-1 help, please contact help@standardnotes.com.